Shanghai Leike Information Technology Development Co., Ltd.

SHANGHAI LEIKE INFORMATION TECHNOLOGY DEVELOPMENT CO., LTD.

πŸ“ China Β· Shanghai
COMPANY PROFILE

Company Profile

Shanghai Leike

Shanghai Leike is an important member of the RAYFIELD Enterprise Matrix in Shanghai, focusing on information-system integration and customer service. Centered on its call center, technical support and customer-service operations, the company provides stable customer-service and O&M support for affiliates and external partners β€” a key part of the Matrix's "soft power".

CORE SERVICES

Services & Capabilities

πŸ“žCustomer Service Center

  • Call-center operations
  • Customer inquiry handling
  • Ticket routing & tracking
  • Customer-satisfaction follow-up

πŸ”—Information System Integration

  • Enterprise system deployment
  • O&M management platform setup
  • Data interfacing & synchronization
  • Daily system O&M

πŸ›‘οΈTechnical Support & Assurance

  • Front-line technical support
  • Fault response & escalation
  • O&M knowledge-base building
  • Service-process optimization
Shanghai Leiming Shanghai Leike Beijing Leirui Rayfield Singapore Rayfield Korea Hong Kong Yuhe

Learn about Shanghai Leike's capabilities

For discussions on customer-service center operations, information-system integration or technical-support cooperation, please contact the Enterprise Matrix business team.

← Back to Enterprise Matrix Home